The System Info page in WP SmartPay gives you a snapshot of your WordPress environment, server configuration, and SmartPay settings in one place. When you need to contact support, copying this information helps the support team diagnose issues faster.
Opening System Info
Go to SmartPay → Support → System Info.
What System Info Shows
The page is divided into sections:
WordPress Environment
- WordPress version
- WP Multisite (yes/no)
- WP Memory Limit and Max Memory Usage
- WP Debug Mode status
- WordPress language/locale
- Permalink structure
Server Environment
- PHP version
- PHP memory limit
- PHP max execution time
- PHP max upload size
- MySQL / MariaDB version
- cURL version
- Web server software (Apache, Nginx, etc.)
Active Theme
- Theme name, version, and author
- Whether a child theme is active
Active Plugins
- List of all active plugins with name and version — helps identify potential conflicts
WP SmartPay Configuration
- Free plugin version
- Pro plugin version
- License status
- Currency setting
- Test mode status
- Active gateway(s)
- Configured page IDs (success page, login page, etc.)
Copying System Info
Click Copy to Clipboard at the bottom of the page. All the information is formatted as plain text, ready to paste into a support ticket.
Note: System Info includes your active plugin list and SmartPay settings, but not your API keys, database passwords, or other sensitive credentials. It is safe to share with the SmartPay support team.